| sunil.sahoo@microsoft.com : The invoice are generally delayed. Invoice should be provided within a day or two max so that employees can expenses on time |
| ashokbarathi@gmail.com : Perfect service ! |
| sanjeev.mahajan@eacs.co.in : excellent service |
| sanjay.dandotiya@relianceada.com : car came late at 7 am against reporting time of 6.30 am on 13th for airport drop and the sms was deleivered 30 min before reporting time. almost missed my flight |
| js.selvaraj@barclays.com : The driver was punctual and very helpful.Excellent job.
Driver Name |
| kanikasethi@deloitte.com : With reference to the booking Reference No. BCR-GGN-2229622 (Mr. Viswanathan); Car's Ac was not working properly & guest was very uncomfortable because of this, please take care for future. |
| suman.rawat@accenture.com : Overall experience is wonderful. But there were two three instaces when there were miscommunication and car did not report.
Person at the helpdesk who first gets the message should ensure to convey the message to all desk members when they get relieved from their duty/shift. to avoid delays and noshows. |
| puneetb@microsoft.com : broken down car sent with pathetic driver. |
| amitk146@in.ibm.com : My car booking confirmed but cab not provided on 16 May. I was stranded at Mumbai Airport. Highly unprofessional. |
| romy.mehta@in.ibm.com : Excellent Services |
| krishnamurthy.vijaykumar@alstom.com : Car did not report at all
I took a private taxi to reach home at midnight on the 16th may 2013 |
| satyajit.bhattacharya@ericsson.com : The SMS either does not come or come very late. Also the phone number mentioned in SMS is with 91 prefix and not +91, so it can not even be called directly from the sms it has to be saved or edited before calling. I used the sms of car clud at Coimbatore, there it was prefixed with 0, so it was convenient to call from the sms itself. |
| jytlingm70@in.ibm.com : Dear All, I'd lke 2 shr my exp. with all of u as its been more than 15days has passed during this period I hv esclated my issue reqarding wrng chrgs done in my bill fr car services in mumbai.but no one ready 2 rvrt on that,, Evry day I hv 2 cal fr follow ups... but nthng done . Evry I jst got an ans will send invoices 2mrw but that 2mrw nvr come. so please do improve ur services & gv FTR as we r not fool who will always call u. Its ur duty & u shud hv 2 sort out them on urgent basis instead of giving excuses. |
| sreetama.mishra@oberoigroup.com : U could work on the air conditioning in a few cars |
| cdk387@motorola.com : I had lodged complaint regarding problem in invoice and they never reverted back and even after repeated calls "will call back n 5 mins" was the answer.
Never helpful.
Planning to recommend my company to re-think on using carclub services. The services are good but the customer services is worse |
| shivesh.kundan@dc.ibm.com : Hi,
I have always chosen Car Club over any other vendor, while at multiple locations.
However, this time around I have faced may issues, which are forcing me to ensure that I will refrain for utilizing Car Club services in future |
| pka@utstar.com : Keep it up. |
| prabaharan.annamalaichami@heidelberg.com : Innova booked was comfortable and in good condition for our safe journey
|
| adrajan : Very good Driver. |
| krishnaraj.bhat@barclays.com : The service is really good and appreciable. I undrestand that it Car club's policy to arraive an hour or 2 hours before the requetsed time but its ok personally from my side if they can be 15-20 mins before expected time. Just thinking they can use the time instead of waiting for us for hours. But I have to appreciate the punctuality and dedication to stay back. |
| sudarcha@microsoft.com : Driver has to be made sure that he follows traffic rules all the time.
Invoices to be always billed on Point to Point and not garage to garage... |
| mrinalsharma@google.com : I never received any SMS or email confirmation regarding the booking. |
| ilayaraja.velayutham@wipro.com : Thank You |
| ilayaraja.velayutham@wipro.com : Goood |
| vishal_waghmare@bmc.com : Although I booked the car for Pune, the Pune contact number was missing. I had a hard time getting in touch with the Pune team. I had to called up Bangalore number and get Pune number. |
| prabhat.nath@relianceada.com : PL STANDARDISE THE OPERATING AND CONDUCTING PRACTICES OF SIGNING OF CLOSING AND OPENING KMS.MOST DRIVERS ARE ASKING AT TIME OF RELEASE PL ADD 40 KM AT THE TIME OF RELEASE WITH OUT TIME OF RELEASE. |
| natarajan.iyer@ril.com : Driver was not waiting at the exit location with the plaque. 20 minutes were wasted to locate him, as I could not understand the place he was waiting being new to the airport. He had no business to be anywhere else. |
| sureshbabu.konakanchi@rcap.co.in : Good. |
| sai-sankar.pattanaik@rntbci.com : Very good service provider. |
| suresh.arumugam@rntbci.com : The car is poorly maintenance and not good for the travel.In this Mahindra Logan venicle...the window is not closing properlya dn teh window regulator also not working.this is secodn time i found a bad car from car club. |
| pallavi_pradhan02@infosys.com : Well informed chaffeur, safe driving. Overall good experience. |
| anthony.thirion@renault.com : Exept once a driver was not able to read or speak english .
All your service are very well done on time and confortable and efficient and cleanness .
Thanks a lot .
Best Regards ,
Anthony Thirion |
| shivprasad.naik@ril.com : very good and courtious driver |
| feedback@drivecarclub.com : CAR WAS NOT GOOD |
| saurav.sharma@in.ibm.com : Pls arrange to send the soft copy of the Invoice. Ref No. is BCR-PNQ-230190. My mail id is saurav.sharma@in.ibm.com |
| chalasani.sudha@gmail.com : The drvr lacked experience and had no knowledge of even the main roads. I had to navigate and his drvng skills left nothing to be desired. He drove the car like a lorry drvr. Gave me a bad backache |
| praveen.bijania@triumph.co.uk : keep it up |
| geeta.uppal@ril.com : Car sent on 24th April was smelling of pest control! this was brought to the notice of Car Club reservation office, earlier the resvn office was not agreeing to send a replacement car. the user had to call several times to ensure car replacement. This service is not acceptable. |
| naveen.minocha@ril.com : The driver has been slept and was not picking phone. I was under tremendous pressure as i have to attend another meeting.
On revealing he has confirmed that he has worked whole yesterday night and come on duty in morning. Please avoid such practice. I may loose my flight also |
| Ravi.Holiwale@ril.com : Though reservation confirmation received late, Driver's courtesy nullified the negative feel. |
| jakoch@deloitte.com : Very well organized, and I am very satisfied. |
| Cobham : The car smells badly. When I asked the driver he mentioned that the seats have been cleaned. I got a headache with the foul smell. I had to keep the windows open most of the time due to the smell.
The drivers tend to accelerate fast and brake frequently resulting in uncomfortable journey. In spite of repeated instructions all your drivers do this. I also met with an accident when your driver banged into a car in the front because he was not keeping sufficient distance and was travelling fast. |
| p.suresh@castrol.com : Booking for 25th for Mr.Chris Paddon was a utter confusion. I have been informed that no car available, but a car was alloted and driver was present to pick up the guest and dropped him. There was no SMS/mail on this driver being sent hence created a scene and wasted my time in sorting this out to speak to Mumbai and Gurgaon desk for help. I feel there is gap in the process please fix it. Also, please note for every mail i sent to Carclub i get a response but i can not reply, when you send a mail on driver/car allocation, i can not reply. Indeed, i discovered that I wrote my requirement for 25th to a "donot reply email id" by mistake due to so many ids. Also let me know if we can book through web and drop such msgs. |
| omar.rafii@shell.com : the invoices that I received were very much higher than the actual used amounts in both KMs and hours. |
| dipak.naokar@in.ibm.com : This is for the service used on 27-Apr-13 ( Saturday) |
| neha.bansal@starwoodhotels.com : good services..!! |
| rakesh.rajgopal@wipro.com : Glad to see the Chauffeur Krishnan can speak English which made the client more comfortable.
|
| ilayaraja.velayutham@wipro.com : Goood |
| ilayaraja.velayutham@wipro.com : Good |
| himanshu.tarpara@accenture.com : Awesome...Excellent |
| bikram.singh@relianceada.com : The car releated service is very good.
thanks |
| joyce.Dsilva@matherplatt.com : no comment |
| vijaysk@microsoft.com : The driver Johnson is very professional. Good Work. |
| j_moditejas@infosys.com : Mr. Dinesh Tiwari was very good in service. He knows the area very well. Very helpful in nature. |
| hitendra.bhargava@shell.com : I specially want to thank services and honesty of Mr. Surendra, who was on Shell duty (booked by me) yesterday |
| kanikasethi@DELOITTE.com : I am regular custmoer of carclub but why i don t get chauffeur detail on time. |
| swapnil.walunj@tatapower.com : I got my booking confirmation mail. morning when i call to chauffeur he saying your booking cancel i was geeting late so i took another car and went, so can you tell me why my booking get cancel. |
| pratap.rodricks@ril.com : All good |
| dinesh.tewatia@in.airtel.com : It was satisfactory experience after few very bad ones in past. Hope you keep on improving and continue like this. |
| mohamed.sulaiman@alstom.com : This issue has already been raised. I need to get the confirmation of booking with date & time of reporting time in my mobile along with send it to my admin manager's email.
Contact No.
9940056821
|
| padmapriya.s@shell.com : I have a concern about the invoice generated by you to us for all the locations in India.i need to understand the basic charges for airport transfer & other charges details. |
| vipin.valsaraj@alstom.com : For an early morning travel, you need to send the SMS confirmation and Chauffer details before bed time (prefereable 10 PM). In the current scenario, the confirmation is received in the early morning ( 3 AM or 4 AM) and it disturbs the sleep. Moreover the chauffer needs to be instructed on the place and time very early in the morning. Incase the details are received in the previous night, all the arrangements can be done well before time.
THIS IS AN IMPROVEMENT ACTION FOR YOU |
| subbu.thangavel@relianceada.com : Overall travel & response was comfortable with CWT/Car Club, except for the travel from Thane to Mumbai Airport [Cab Service was unabilable & also the absence of intimation of Vehicle No. and Driver Mobile No. both by CWT & Cab Driver reported aerlier for action by CWT] and self had taken the alternative service to avoid missing of flight to Nagpur, as it would affect our complete travel schedule and additional expense to RCC |
| saiyer@microsoft.com : Chauffeur reported on time, but car was smeling like petrol no one can sit inside that car so i send that car back. |